Legal
Privacy Policy
How Auspex collects, uses, stores, and protects personal data, and the privacy rights available to users.
Effective and last updated: August 8, 2026
1. Who controls your data
MTRA, s. r. o., IČO 57541345, with its registered office at Kopčianska 3756/10, 851 01 Bratislava-Petržalka, Slovakia ("MTRA", "Auspex", "we", "us", or "our"), operates Auspex and is the controller of personal data described in this policy.
This policy applies to the Auspex website, web application, mobile applications, support channels, and related services. It does not govern third-party websites or services that have their own privacy notices.
2. Data we collect
Account and identity data
We process your email address, Firebase user identifier, verification status, sign-in provider, and any nickname you choose. If you sign in with Google or Apple, we receive the identity information that provider makes available, which may include your name, email address, and provider identifier. We do not receive your Google or Apple password.
Product and preference data
We process watchlists, factor-weight preferences, grade thresholds, dashboard settings, recent searches, usage limits, feature interactions, and timestamps needed to provide and maintain your account. Some preferences and caches remain only on your device.
Subscription and transaction data
We process plan, entitlement, subscription status, renewal or expiration dates, billing provider identifiers, and limited transaction metadata. Stripe, Apple, Google, and RevenueCat process payment details under their own privacy notices. We do not store full payment-card numbers.
Technical and support data
Our hosting and security providers may process IP addresses, device and browser details, request logs, error information, and security events. If you contact support, we process your message, contact details, and any information you choose to include.
3. Why we use personal data
- To create, authenticate, secure, and administer your account.
- To provide watchlists, preferences, usage limits, subscriptions, and support.
- To process purchases, synchronize entitlements, and prevent duplicate billing.
- To detect abuse, investigate errors, protect the service, and enforce our Terms.
- To comply with accounting, tax, consumer-protection, and other legal obligations.
- To analyze page usage and improve Auspex through Google Analytics, but only after you consent to optional technologies.
4. Legal bases
Where the GDPR or similar law applies, we rely on performance of our contract to provide your account and subscription; compliance with legal obligations for accounting, consumer, and regulatory duties; legitimate interests in securing, operating, and improving the service; and consent for optional analytics or other processing where consent is required. You may withdraw consent at any time without affecting processing that occurred before withdrawal.
5. Service providers and recipients
We use providers that process data for the purposes described above, including:
- Google Firebase and Google Cloud for authentication, databases, hosting, and functions.
- Google Analytics 4 for consent-based website usage analytics.
- Google and Apple as optional identity providers.
- Stripe for web subscriptions and payment administration.
- RevenueCat, Apple App Store, and Google Play for mobile subscriptions.
- Financial Modeling Prep and other market-data providers when stock symbols or related requests are needed to provide market information.
- RapidAPI and Google Gemini-backed services for selected market indicators or news features.
- Expo/EAS for building and delivering mobile applications.
- Professional advisers or authorities where disclosure is legally required.
We do not sell personal data. We do not use personal data for third-party targeted advertising.
6. International transfers
Some providers may process data outside Slovakia or the European Economic Area. Where required, we rely on adequacy decisions, Standard Contractual Clauses, provider data protection terms, or another lawful transfer mechanism. Provider-specific terms may also apply when you choose Google, Apple, Stripe, or an app-store service.
7. Retention
We keep account data while your account is active and for as long as reasonably necessary to provide the service. After deletion, we remove the Firebase account and user data under our control, subject to technical completion, backups, fraud prevention, dispute resolution, and legal retention duties. Billing providers may retain transaction records under their own legal obligations. Support records and security logs are retained only as long as reasonably necessary for their purpose.
Data stored locally on your device may remain after account deletion until you clear the app data, browser storage, or uninstall the application.
8. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing; receive portable data; withdraw consent; and complain to a supervisory authority. EEA users may complain to the Slovak Office for Personal Data Protection or their local authority.
You can delete your account from settings. For access, portability, or another privacy request, email us from the address associated with your account. We may need to verify your identity before completing the request.
9. Security and age
We use administrative and technical safeguards designed to protect personal data, including authenticated access and provider security controls. No online service can guarantee absolute security.
Auspex is intended only for users aged 18 or older. We do not knowingly collect personal data from children. Contact us if you believe a child has provided personal data.
10. Changes and contact
We may update this policy when the service, providers, or law changes. We will update the date above and provide additional notice where a material change requires it.
MTRA, s. r. o.
IČO: 57541345
Kopčianska 3756/10, 851 01 Bratislava-Petržalka, Slovakia
Email: support@auspexapp.com